Frequently Asked Questions

1. What makes your clothing collection different from other streetwear brands?
Our collection is designed to blend high-end luxury with minimalist streetwear aesthetics. We focus on superior craftsmanship, premium materials, and unique design details to create pieces that offer both style and longevity. Each garment is a statement of quality and sophistication.

2. How do I know what size to order?
We provide a detailed size guide for each product on our website to help you choose the perfect fit. If you're between sizes or need further assistance, Feel free to message us on Instagram and we would be happy to help with sizing recommendations.

3. Where is your clothing made?
Our garments are crafted using the finest materials and are produced in select locations around the world. The majority of our collection is designed in Australia, with production partners in China. We prioritize ethical production and quality craftsmanship at every stage.

4. How should I care for my garments to ensure they last?
To maintain the luxury quality of your garment, we recommend following the care instructions provided on the label. Generally, we advise hand-washing or machine washing on a gentle cycle with cold water. Avoid high heat when drying to preserve the fabric's integrity.

5. Do you offer international shipping?
Yes, we offer worldwide shipping. Shipping costs and delivery times vary depending on your location. You can view the estimated delivery time and shipping rates at checkout.

6. How do I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your order’s progress through the courier’s website.

7. Can I return or exchange an item?
We want you to be completely satisfied with your purchase. If you're not happy with your order, we accept returns and exchanges within 7 days of delivery. Please ensure that the item is in its original, unused condition with all tags attached. For full details on our returns policy, please visit our Returns & Exchanges page.

8. How can I contact customer support?
Our customer support team is available to assist you with any questions or concerns. You can reach us via email at [email address] or through the contact form on our website. We typically respond within 24–48 hours.

9. Do you offer gift cards?
Yes, we offer gift cards in various denominations, allowing you to give the gift of luxury streetwear. You can purchase them directly from our website.

10. How can I stay updated on new collections and exclusive offers?
To stay in the loop about our latest collections, exclusive releases, and promotions, we recommend signing up for our newsletter. You can also follow us on social media for real-time updates and behind-the-scenes content.

11. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and [any other payment methods you accept, such as Apple Pay, Afterpay, etc.].

12. Are your products limited edition?
Many of our pieces are limited edition to ensure exclusivity and maintain the uniqueness of our brand. Once a collection sells out, it may not be restocked, so we recommend purchasing early to secure your items.